Lucy Mata
Patient Care Coordinator
With over 25 years of experience in the customer service industry and a strong background in management, Lucy is dedicated to ensuring that every patient at Helio Health and Wellness receives the highest level of care and attention. A proud graduate of North Texas University, Lucy has always been passionate about helping others and creating a welcoming, supportive environment where patients feel valued and heard.
As Patient Care Coordinator, Lucy plays a vital role in making every patient’s experience as seamless and positive as possible. She believes that healthcare is not just about treatment—it’s about compassion, trust, and building meaningful relationships. Whether assisting with scheduling, answering questions, or offering a kind word of encouragement, Lucy takes pride in being a reassuring presence for patients. Her goal is to ensure that every individual who walks through the doors of Helio Health and Wellness feels comfortable, respected, and cared for.
Outside of work, Lucy enjoys spending time with her family, traveling, cooking, and attending sporting events. She has been happily married for 27 years and is a devoted mother to two sons—one a graduate of Texas State University and the other a junior at McNeil High School, where he plays baseball. Much of her free time is spent at the baseball field, cheering him on and supporting his passion for the game. At home, she enjoys the company of her two beloved cats, Princess and Bailey, who bring plenty of joy and entertainment to her daily life.
Lucy’s warmth, kindness, and unwavering dedication to patient care make her an invaluable part of the Helio Health and Wellness team. She looks forward to continuing to make a positive impact on every patient she meets, ensuring they receive not only exceptional healthcare but also a compassionate and welcoming experience.
